Frequently Asked Questions
With so many fun things to do in Vancouver, and so many tours to choose from, we figure you might have a question or two about our tours and experiences.
What is the best thing to do in Vancouver?
Well this is a tough one, there are so many options, but if you enjoy exploring, eating, learning, walking, kayaking, cycling, jet-skiing, taking the perfect vacation photo, discovering historic neighbourhoods, visiting the city’s most loved and interesting restaurants, and seeing the very best of Vancouver, then you’ve come to the right place!
How do I book?
Select the experience you’d like to book and click the “book now” button – simple as that!
Can I book multiple tours within a single day?
Absolutely! Each experience has to be booked separately, but between us we run experiences morning, noon, and night – lots to choose from!
What is your cancellation policy?
Each Experience Vancouver Group member sets their own cancellation policies. Please refer to their individual websites for specific details.
Can I book a private group tour?
Certainly! All Experience Vancouver Group members offer private tours. To discuss your particular interests, please contact the Experience Vancouver Group member you would like to take a private tour with.
Are your tours eco-friendly?
Every Experience Vancouver Group member offers eco-friendly tours — we respect our beautiful, natural environment and mother earth just as much as you do!
Do local Vancouverites find your tours interesting too?
They sure do. Many locals join our tours along with their out-of-town visitors, and rave about how much they learned about their beloved city. Check out our five star Trip Advisor and Yelp reviews from locals and visitors alike.
Do your tour guides accept gratuities?
Gratuities are very much appreciated by our guides upon completion of a tour.
Are your guides certified?
Experience Vancouver Group guides hold a variety of qualifications that allow them to inform, educate, entertain and ensure your safety while on our tours.
Do you offer a guarantee?
Some things, like the weather, are beyond our control, but each Experience Vancouver Group member will go out of their way to make sure you learn something new and have a lot of fun along the way – guaranteed!
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